Frequently Asked Questions

What is My Lash Bag?

My Lash Bag is a monthly lash subscription. you get 4 pair of lashes in styles Soft Natural, Bold, and Dramatic.

How does it work?

You choose what style lashes you want to receive. Subscribe and get your lashes delivered monthly. You can cancel or skip a month any time!

When will I be billed?

You will be charged the day you sign up and then every 11th of the month after. We start shipping on the 15th of every month. 

When will my bag ship?

We start shipping on the 15th of every month. If you sign up between the 1st and 14th you will wait until the 15th for shipping. If you sign up between the 15th-30th/31st, your bag will ship the next business day. 

How are the bags priced?

Our bag is priced at $12.99 a month, about the cost of 1 pair of lashes retail value!

What do I do if my bag is missing?

Please reach out to us within one week of your bag being marked as delivered if it has not been received. We will do our best to replace your bag with the same items and if not we will replace with comparable styles of the same value!